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Can´t upload file

Questions and Answers : Windows : Can´t upload file
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Message 32081 - Posted: 9 Jan 2008, 7:49:11 UTC
Last modified: 9 Jan 2008, 7:50:35 UTC

Since about 2 day´s boinc tries to upload a file. I always get errors like these:

09.01.2008 08:45:23|climateprediction.net|[file_xfer] Started upload of file hadcm3inct_cmo9_1920_160_05879870_1_13.zip
09.01.2008 08:45:32||Project communication failed: attempting access to reference site
09.01.2008 08:45:32|climateprediction.net|[file_xfer] Temporarily failed upload of hadcm3inct_cmo9_1920_160_05879870_1_13.zip: http error
09.01.2008 08:45:32|climateprediction.net|Backing off 14 min 34 sec on upload of file hadcm3inct_cmo9_1920_160_05879870_1_13.zip
09.01.2008 08:45:34||Access to reference site succeeded - project servers may be temporarily down.

Reboot or restarting boint won´t help. The problem persist using dial-up or normal cable connection.

Upload starts perfect with about 50 KB/s, but only for some seconds. It always stops at about 5% or 0,25/4,97 MB.

Can anybody give me some hint?

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Profile MikeMarsUK
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Message 32084 - Posted: 9 Jan 2008, 8:07:26 UTC


Do you use a firewall, and if so, which one? (Make sure that the boinc.exe process has full permissions).

Do you use a proxy server, and if so, which one? (Most PCs connected via a university or work network will be using a proxy server).

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Message 32085 - Posted: 9 Jan 2008, 8:11:57 UTC - in response to Message 32084.  
Last modified: 9 Jan 2008, 8:12:30 UTC


Do you use a firewall, and if so, which one? (Make sure that the boinc.exe process has full permissions).

Do you use a proxy server, and if so, which one? (Most PCs connected via a university or work network will be using a proxy server).


I´ve tried a dial up without any proxy or firewall, but the problem persist.

My normal connection is a cable connection, the firewall configured right well with exceptions for boinc and without a proxy. Former uploads worked well also. Some threads down someone has similar problems some month ago and they vanished just so. But i don´t like to wait for 14 days and loose the WU ...
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Message 32086 - Posted: 9 Jan 2008, 8:13:31 UTC


The servers are under occassional overload due to data extraction for the physicists. The messages are as you say for BOINC, and \"Too many connections\" when the servers are accessed by a web browser.
These periods are about Dawn and Dusk, Noon and Midnight for Sydney Australia, and last an hour or more.
We\'re 10 hours ahead of GMT, so you can work it out for where you are.

If you get the message, wait 2 hours and it should be OK.
This has been going on since late last year, and looks like continuing for some time yet.

It must have been OK when you posted, or you wouldn\'t have been ABLE to post. :)

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Message 32087 - Posted: 9 Jan 2008, 8:53:06 UTC - in response to Message 32086.  

Realy interesting:

I´m using the kaspersky suite on this PC. Because we have a well maintenanced hardware firewall i´ve always disabled the firewall function within kasperky. So i didn´t look for a problem with this piece of software. Disabeling the virus checking option i was able to uplod the file! I was playing around, diabled it before start of the transfer and enabled it at about 1,25/4,97 MB.

All-in-all: Kaspersky running w/o firewall, enabled virus detection: no upload, diabled virus detection: all fine

I´ve never heard of any behaviour like this but i´ll for sure remember when problems with the next upload for CPDN will appear :-)


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Message 32088 - Posted: 9 Jan 2008, 9:25:09 UTC


Kaspersky has been mentioned before by people having problems, but I forget in what context.
Perhaps in your case at least, it was scanning the files as they were being uploaded, didn\'t like something, and blocked it.

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Message 32108 - Posted: 9 Jan 2008, 23:13:22 UTC
Last modified: 9 Jan 2008, 23:17:23 UTC

Kapersky must be detecting the CPDN upload as a virus = a false positive. I think Sophos also used to produce false positives.

But turning off the firewall isn\'t a good idea, even for 10 minutes during the uploads. The final uploads take longer. If you have Windows you could allow the Windows firewall to run at least when you turn Kapersky off. If you haven\'t got Windows you could download a free firewall to use just during the uploads.
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Profile MikeMarsUK
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Message 32110 - Posted: 9 Jan 2008, 23:37:09 UTC


Does Kaspersky have an exception list in the same way that Norton has them? (i.e., a list of directories which are excluded from the antivirus scan).
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Questions and Answers : Windows : Can´t upload file

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