is this the right forum? If not then please tell me where I need to go.

---

Yes, this is exactly the right place and I\'m going to move your other posts from other areas of the forum to here now.

Edit: I\'ve done this now, so everything\'s here in date order.

---

Cpdn news

I think it would be useful if we know what your general preferences are. We need to see what they say so you\'ll need to copy them here for us. Here\'s how to do it.

See the blue menu to the left of this page?

Click on Taking part in CPDN.

Click on Your account. A page called Your account will open up.

In the Preferences section, click on Computing Preferences. That will open up your general preferences page.

Hold down the left mouse button and drag the mouse down over the whole page. The whole page of these preferences should now be highlighted, a dark colour.

At the top of your screen click on either Page, then Copy or Edit then Copy (depending on whether your Windows shows you Page or Edit)

Start a new post here.

Click on Page then Paste or Edit then Paste.

That page of preferences should now be in your post.

Click on Post reply.


See whether you can do that. There\'s no rush. If you don\'t get it right first time you can try again.

---

Cpdn news

These apply to all BOINC projects in which you participate.
On computers attached to multiple projects, the most recently modified preferences will be used.

Preferences last modified: 29 Jul 2008 22:38:14 UTC

Processor usage
Suspend work while computer is on battery power?
(matters only for portable computers) no
Suspend work while computer is in use? no
\'In use\' means mouse/keyboard activity in last 3 minutes
Suspend work if no mouse/keyboard activity in last
(Needed to enter low-power mode on some computers)
Enforced by version 5.10.14+ --- minutes
Do work only between the hours of (no restriction)
Leave applications in memory while suspended?
(suspended applications will consume swap space if \'yes\') yes
Switch between applications every
(recommended: 60 minutes) 60 minutes
On multiprocessors, use at most
Enforced by version 5.10 and earlier 16 processors
On multiprocessors, use at most
Enforced by version 6.1+ 100 % of the processors
Use at most
(Can be used to reduce CPU heat)
Enforced by version 5.6+ 100 percent of CPU time
Disk and memory usage
Use at most 100 GB disk space
Leave at least
(Values smaller than 0.001 are ignored) 0.001 GB disk space free
Use at most 50% of total disk space
Write to disk at most every 60 seconds
Use at most 75% of page file (swap space)
Use at most
Enforced by version 5.8+ 50% of memory when computer is in use
Use at most
Enforced by version 5.8+ 90% of memory when computer is not in use
Network usage
Computer is connected to the Internet about every
(Leave blank or 0 if always connected.
BOINC will try to maintain at least this much work.) 0 days
Maintain enough work for an additional
Enforced by version 5.10+ 0.25 days
Confirm before connecting to Internet?
(matters only if you have a modem, ISDN or VPN connection) yes
Disconnect when done?
(matters only if you have a modem, ISDN or VPN connection) no
Maximum download rate: no limit
Maximum upload rate: no limit
Use network only between the hours of
Enforced by version 4.46+ (no restriction)
Skip image file verification?
Check this ONLY if your Internet provider modifies image files (UMTS does this, for example).
Skipping verification reduces the security of BOINC. no

Edit preferences

Add separate preferences for home
Add separate preferences for school
Add separate preferences for work

I hope this is what you mean and I hope its the right post. I really appreciate it thank you much.



--------------------------------------------------------------------------------

Copyright © 2002-2008 climateprediction.net

---

Hi Marie

Sorry about the delay in getting back to you.

I think one of the settings there is wrong. Your page says

Computer is connected to the Internet about every
(Leave blank or 0 if always connected.
BOINC will try to maintain at least this much work.) 0 days

I don\'t think that should say zero because you are probably not always connectd to the internet.

At the bottom of that same page click on Edit preferences.

On the editing page change that 0 to 0.1

At the bottom of the editing page click Update preferences.

You will be told that this has been done. You can close that window.

Make sure you\'re now connected to the internet.

In your BOINC Manager open the Projects tab.

Highlight (click on) Climateprediction. Click the Update button.


We will see whether you then get a new model.

---

Cpdn news

Thank you very much I will try that and see what happens, also I was gone on vacation so I wasnt here for you to reply anyway. Thank you very much.

Hello I have done what you told me to do and it is still saying the same thing. Is there anything else you could help me with? I dont know much about a computer but is there anyway I could start over. or go step by step to figure out whats going on. Because if this isnt going to work then I will have to stop doing something that I would really like to do. Thank you much

Hi Marie

Mo is away for a while, possibly until next week.
It seems that you still haven\'t received a new model.
It guess that it\'s still the connecting to the internet that\'s the problem.

Next thing to try:
Turn off the computer, and turn it back on again.
Then open the Manager, by clicking on the yellow icon at the bottom right of the screen.
Across the top of Manager, (2nd line up), there\'s a line of what we call \"tabs\", each with a little symbol to the left of the label.
Click on the Messages tab.

In the main part, there\'ll be a lot of lines of text, saying what the manager has done since you turned on the computer.
On the left are 2 \'buttons\'. The top one says: Copy all messages
Click this.
Now come back here, click the Post to thread button at the top left, click on the blank window that opens up, and then do a paste into the window. (Control V).

This will put a copy of all of the lines of text from the messages window onto this page.
Then click the Post reply button.

8/13/2008 8:02:53 PM||Starting BOINC client version 5.10.45 for windows_intelx86
8/13/2008 8:02:53 PM||log flags: task, file_xfer, sched_ops
8/13/2008 8:02:53 PM||Libraries: libcurl/7.18.0 OpenSSL/0.9.8e zlib/1.2.3
8/13/2008 8:02:53 PM||Data directory: C:\\Program Files\\BOINC
8/13/2008 8:03:55 PM||Processor: 1 GenuineIntel Intel(R) Celeron(TM) CPU 1300MHz [x86 Family 6 Model 11 Stepping 1]
8/13/2008 8:03:55 PM||Processor features: fpu tsc sse mmx
8/13/2008 8:03:55 PM||OS: Microsoft Windows XP: Home Edition, Service Pack 2, (05.01.2600.00)
8/13/2008 8:03:55 PM||Memory: 253.98 MB physical, 624.99 MB virtual
8/13/2008 8:03:55 PM||Disk: 33.50 GB total, 24.76 GB free
8/13/2008 8:03:55 PM||Local time is UTC -4 hours
8/13/2008 8:03:56 PM|climateprediction.net|URL: http://climateprediction.net/; Computer ID: 892632; location: (none); project prefs: default
8/13/2008 8:03:57 PM||General prefs: from climateprediction.net (last modified 29-Jul-2008 18:38:14)
8/13/2008 8:03:57 PM||Host location: none
8/13/2008 8:03:57 PM||General prefs: using your defaults
8/13/2008 8:03:57 PM||Reading preferences override file
8/13/2008 8:03:57 PM||Preferences limit memory usage when active to 126.99MB
8/13/2008 8:03:57 PM||Preferences limit memory usage when idle to 228.59MB
8/13/2008 8:03:57 PM||Preferences limit disk usage to 4.66GB
8/14/2008 10:42:42 AM|climateprediction.net|Fetching scheduler list
Hopefully you can help me. And tell me what I need to do. Thank you much,

---

8/13/2008 8:02:53 PM||Starting BOINC client version 5.10.45 for windows_intelx86
8/13/2008 8:02:53 PM||log flags: task, file_xfer, sched_ops
8/13/2008 8:02:53 PM||Libraries: libcurl/7.18.0 OpenSSL/0.9.8e zlib/1.2.3
8/13/2008 8:02:53 PM||Data directory: C:\\Program Files\\BOINC
8/13/2008 8:03:55 PM||Processor: 1 GenuineIntel Intel(R) Celeron(TM) CPU 1300MHz [x86 Family 6 Model 11 Stepping 1]
8/13/2008 8:03:55 PM||Processor features: fpu tsc sse mmx
8/13/2008 8:03:55 PM||OS: Microsoft Windows XP: Home Edition, Service Pack 2, (05.01.2600.00)
8/13/2008 8:03:55 PM||Memory: 253.98 MB physical, 624.99 MB virtual
8/13/2008 8:03:55 PM||Disk: 33.50 GB total, 24.76 GB free
8/13/2008 8:03:55 PM||Local time is UTC -4 hours
8/13/2008 8:03:56 PM|climateprediction.net|URL: http://climateprediction.net/; Computer ID: 892632; location: (none); project prefs: default
8/13/2008 8:03:57 PM||General prefs: from climateprediction.net (last modified 29-Jul-2008 18:38:14)
8/13/2008 8:03:57 PM||Host location: none
8/13/2008 8:03:57 PM||General prefs: using your defaults
8/13/2008 8:03:57 PM||Reading preferences override file
8/13/2008 8:03:57 PM||Preferences limit memory usage when active to 126.99MB
8/13/2008 8:03:57 PM||Preferences limit memory usage when idle to 228.59MB
8/13/2008 8:03:57 PM||Preferences limit disk usage to 4.66GB
8/14/2008 10:42:42 AM|climateprediction.net|Fetching scheduler list
Hopefully you can help me. And tell me what I need to do. Thank you much,

-1073741819 (0xc0000005) <= error :p

---

we know about the -1073741819 error. We\'re trying to fix a different problem.

Marie

There are 2 things to do next:
1) I think that you should get rid of the preferences override file. It\'s limiting your amount of memory too far, and you have little enough as it is.
One of the other settings may also be what\'s stopping your internet access.
So:

Open the Manager again, and look at the top line of text.
Click on Advanced
Click on Preferences
Click the Clear button in the top right hand corner.
Finally, click the OK button at the bottom.

Now shut down BOINC, but this time we will do it properly as long as you already have the Manager open. (Just turning off the computer can cause the model to fail. Once you have one.)

At the left hand end of the line of text, you\'ll see File
Click on this.
Click on Exit.
NOW turn off the computer, then back on again, and copy all of the messages once more and paste them here.

Once I\'ve seen any changes, I\'ll talk to you about the 2nd thing, which is trying to force the Manager to talk to the cpdn project.

8/13/2008 8:02:53 PM||Starting BOINC client version 5.10.45 for windows_intelx86
8/13/2008 8:02:53 PM||log flags: task, file_xfer, sched_ops
8/13/2008 8:02:53 PM||Libraries: libcurl/7.18.0 OpenSSL/0.9.8e zlib/1.2.3
8/13/2008 8:02:53 PM||Data directory: C:\\Program Files\\BOINC
8/13/2008 8:03:55 PM||Processor: 1 GenuineIntel Intel(R) Celeron(TM) CPU 1300MHz [x86 Family 6 Model 11 Stepping 1]
8/13/2008 8:03:55 PM||Processor features: fpu tsc sse mmx
8/13/2008 8:03:55 PM||OS: Microsoft Windows XP: Home Edition, Service Pack 2, (05.01.2600.00)
8/13/2008 8:03:55 PM||Memory: 253.98 MB physical, 624.99 MB virtual
8/13/2008 8:03:55 PM||Disk: 33.50 GB total, 24.76 GB free
8/13/2008 8:03:55 PM||Local time is UTC -4 hours
8/13/2008 8:03:56 PM|climateprediction.net|URL: http://climateprediction.net/; Computer ID: 892632; location: (none); project prefs: default
8/13/2008 8:03:57 PM||General prefs: from climateprediction.net (last modified 29-Jul-2008 18:38:14)
8/13/2008 8:03:57 PM||Host location: none
8/13/2008 8:03:57 PM||General prefs: using your defaults
8/13/2008 8:03:57 PM||Reading preferences override file
8/13/2008 8:03:57 PM||Preferences limit memory usage when active to 126.99MB
8/13/2008 8:03:57 PM||Preferences limit memory usage when idle to 228.59MB
8/13/2008 8:03:57 PM||Preferences limit disk usage to 4.66GB
8/14/2008 10:42:42 AM|climateprediction.net|Fetching scheduler list
8/14/2008 3:35:53 PM|climateprediction.net|Fetching scheduler list
8/14/2008 3:36:01 PM||Project communication failed: attempting access to reference site
8/14/2008 3:36:02 PM||Access to reference site failed - check network connection or proxy configuration.
8/14/2008 3:37:41 PM|climateprediction.net|Fetching scheduler list
8/15/2008 10:28:27 AM||General prefs: from climateprediction.net (last modified 29-Jul-2008 18:38:14)
8/15/2008 10:28:27 AM||Host location: none
8/15/2008 10:28:27 AM||General prefs: using your defaults
8/15/2008 10:28:27 AM||Preferences limit memory usage when active to 126.99MB
8/15/2008 10:28:27 AM||Preferences limit memory usage when idle to 228.59MB
8/15/2008 10:28:27 AM||Preferences limit disk usage to 16.75GB
8/15/2008 10:29:08 AM||General prefs: from climateprediction.net (last modified 29-Jul-2008 18:38:14)
8/15/2008 10:29:08 AM||Host location: none
8/15/2008 10:29:08 AM||General prefs: using your defaults
8/15/2008 10:29:08 AM||Reading preferences override file
8/15/2008 10:29:08 AM||Preferences limit memory usage when active to 126.99MB
8/15/2008 10:29:08 AM||Preferences limit memory usage when idle to 228.59MB
8/15/2008 10:29:08 AM||Preferences limit disk usage to 16.75GB
8/15/2008 10:29:16 AM||General prefs: from climateprediction.net (last modified 29-Jul-2008 18:38:14)
8/15/2008 10:29:16 AM||Host location: none
8/15/2008 10:29:16 AM||General prefs: using your defaults
8/15/2008 10:29:16 AM||Preferences limit memory usage when active to 126.99MB
8/15/2008 10:29:16 AM||Preferences limit memory usage when idle to 228.59MB
8/15/2008 10:29:16 AM||Preferences limit disk usage to 16.75GB
I did what you asked hopefuly it was done right thank you much

---

The last messages I put are wrong because I forgot to exit and shut down computer. But this is the right one sorry about that.8/15/2008 10:43:50 AM||Starting BOINC client version 5.10.45 for windows_intelx86
8/15/2008 10:43:50 AM||log flags: task, file_xfer, sched_ops
8/15/2008 10:43:50 AM||Libraries: libcurl/7.18.0 OpenSSL/0.9.8e zlib/1.2.3
8/15/2008 10:43:50 AM||Data directory: C:\\Program Files\\BOINC
8/15/2008 10:43:55 AM||Processor: 1 GenuineIntel Intel(R) Celeron(TM) CPU 1300MHz [x86 Family 6 Model 11 Stepping 1]
8/15/2008 10:43:55 AM||Processor features: fpu tsc sse mmx
8/15/2008 10:43:55 AM||OS: Microsoft Windows XP: Home Edition, Service Pack 2, (05.01.2600.00)
8/15/2008 10:43:55 AM||Memory: 253.98 MB physical, 624.99 MB virtual
8/15/2008 10:43:55 AM||Disk: 33.50 GB total, 24.77 GB free
8/15/2008 10:43:55 AM||Local time is UTC -4 hours
8/15/2008 10:43:56 AM|climateprediction.net|URL: http://climateprediction.net/; Computer ID: 892632; location: (none); project prefs: default
8/15/2008 10:43:56 AM||General prefs: from climateprediction.net (last modified 29-Jul-2008 18:38:14)
8/15/2008 10:43:56 AM||Host location: none
8/15/2008 10:43:56 AM||General prefs: using your defaults
8/15/2008 10:43:56 AM||Preferences limit memory usage when active to 126.99MB
8/15/2008 10:43:56 AM||Preferences limit memory usage when idle to 228.59MB
8/15/2008 10:43:56 AM||Preferences limit disk usage to 16.75GB
8/15/2008 10:44:58 AM||General prefs: from climateprediction.net (last modified 29-Jul-2008 18:38:14)
8/15/2008 10:44:58 AM||Host location: none
8/15/2008 10:44:58 AM||General prefs: using your defaults
8/15/2008 10:44:58 AM||Preferences limit memory usage when active to 126.99MB
8/15/2008 10:44:58 AM||Preferences limit memory usage when idle to 228.59MB
8/15/2008 10:44:58 AM||Preferences limit disk usage to 16.75GB
thank you much

---

This next part is simpler. Just open the manager, and click on the first tab labelled Projects.
Click on the line of text which goes right across. One of the words will be climateprediction.net
Click on the button to the left which says Update

Now go to the Messages tab, and watch the messages. It should start trying to call the project.
Wait about 5 minutes. Not important to be exact, just give it a bit of time.

Finally, repeat what you\'ve been doing to copy the messages.
(Click Copy all messages, and paste them here.)

DON\'T turn off the computer this time.

8/16/2008 4:13:14 AM||Starting BOINC client version 5.10.45 for windows_intelx86
8/16/2008 4:13:14 AM||log flags: task, file_xfer, sched_ops
8/16/2008 4:13:14 AM||Libraries: libcurl/7.18.0 OpenSSL/0.9.8e zlib/1.2.3
8/16/2008 4:13:14 AM||Data directory: C:\\Program Files\\BOINC
8/16/2008 4:13:17 AM||Processor: 1 GenuineIntel Intel(R) Celeron(TM) CPU 1300MHz [x86 Family 6 Model 11 Stepping 1]
8/16/2008 4:13:17 AM||Processor features: fpu tsc sse mmx
8/16/2008 4:13:17 AM||OS: Microsoft Windows XP: Home Edition, Service Pack 2, (05.01.2600.00)
8/16/2008 4:13:17 AM||Memory: 253.98 MB physical, 624.99 MB virtual
8/16/2008 4:13:17 AM||Disk: 33.50 GB total, 24.69 GB free
8/16/2008 4:13:17 AM||Local time is UTC -4 hours
8/16/2008 4:13:18 AM|climateprediction.net|URL: http://climateprediction.net/; Computer ID: 892632; location: (none); project prefs: default
8/16/2008 4:13:19 AM||General prefs: from climateprediction.net (last modified 29-Jul-2008 18:38:14)
8/16/2008 4:13:19 AM||Host location: none
8/16/2008 4:13:19 AM||General prefs: using your defaults
8/16/2008 4:13:19 AM||Preferences limit memory usage when active to 126.99MB
8/16/2008 4:13:19 AM||Preferences limit memory usage when idle to 228.59MB
8/16/2008 4:13:19 AM||Preferences limit disk usage to 16.75GB
8/16/2008 11:46:58 AM|climateprediction.net|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 0 completed tasks
8/16/2008 11:47:03 AM|climateprediction.net|Scheduler request failed: HTTP file not found
8/16/2008 11:54:08 AM|climateprediction.net|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 0 completed tasks
8/16/2008 11:54:30 AM||Project communication failed: attempting access to reference site
8/16/2008 11:54:33 AM|climateprediction.net|Scheduler request failed: Couldn\'t connect to server
8/16/2008 11:54:51 AM||Access to reference site failed - check network connection or proxy configuration.

---

Hi Marie

From your last posting, it seems that the Manager IS capable of trying to call the project, but is not getting out.

This may be due to a setting in your computer regarding your modem.
So, next to look at is manually dialling up to the internet instead of letting the Manager do it.

How have you been doing this when you want to use the internet, for instance to post a mssage here?
By clicking on a symble on the computer?
If so, please do this, wait until you have a connection, and THEN try clicking the Update button.

Or does your computer dial up for you when you turn it on, and then stay connected?
In which case the problem is something else.

8/16/2008 4:13:14 AM||Starting BOINC client version 5.10.45 for windows_intelx86
8/16/2008 4:13:14 AM||log flags: task, file_xfer, sched_ops
8/16/2008 4:13:14 AM||Libraries: libcurl/7.18.0 OpenSSL/0.9.8e zlib/1.2.3
8/16/2008 4:13:14 AM||Data directory: C:\\Program Files\\BOINC
8/16/2008 4:13:17 AM||Processor: 1 GenuineIntel Intel(R) Celeron(TM) CPU 1300MHz [x86 Family 6 Model 11 Stepping 1]
8/16/2008 4:13:17 AM||Processor features: fpu tsc sse mmx
8/16/2008 4:13:17 AM||OS: Microsoft Windows XP: Home Edition, Service Pack 2, (05.01.2600.00)
8/16/2008 4:13:17 AM||Memory: 253.98 MB physical, 624.99 MB virtual
8/16/2008 4:13:17 AM||Disk: 33.50 GB total, 24.69 GB free
8/16/2008 4:13:17 AM||Local time is UTC -4 hours
8/16/2008 4:13:18 AM|climateprediction.net|URL: http://climateprediction.net/; Computer ID: 892632; location: (none); project prefs: default
8/16/2008 4:13:19 AM||General prefs: from climateprediction.net (last modified 29-Jul-2008 18:38:14)
8/16/2008 4:13:19 AM||Host location: none
8/16/2008 4:13:19 AM||General prefs: using your defaults
8/16/2008 4:13:19 AM||Preferences limit memory usage when active to 126.99MB
8/16/2008 4:13:19 AM||Preferences limit memory usage when idle to 228.59MB
8/16/2008 4:13:19 AM||Preferences limit disk usage to 16.75GB
8/16/2008 11:46:58 AM|climateprediction.net|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 0 completed tasks
8/16/2008 11:47:03 AM|climateprediction.net|Scheduler request failed: HTTP file not found
8/16/2008 11:54:08 AM|climateprediction.net|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 0 completed tasks
8/16/2008 11:54:30 AM||Project communication failed: attempting access to reference site
8/16/2008 11:54:33 AM|climateprediction.net|Scheduler request failed: Couldn\'t connect to server
8/16/2008 11:54:51 AM||Access to reference site failed - check network connection or proxy configuration.
8/18/2008 12:44:25 AM||Running CPU benchmarks
8/18/2008 12:44:25 AM||Suspending computation - running CPU benchmarks
8/18/2008 12:44:56 AM||Benchmark results:
8/18/2008 12:44:56 AM|| Number of CPUs: 1
8/18/2008 12:44:56 AM|| 1177 floating point MIPS (Whetstone) per CPU
8/18/2008 12:44:56 AM|| 1972 integer MIPS (Dhrystone) per CPU
8/18/2008 12:44:57 AM||Resuming computation
8/18/2008 2:59:18 AM|climateprediction.net|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 0 completed tasks
8/18/2008 2:59:23 AM|climateprediction.net|Scheduler request failed: HTTP file not found
8/18/2008 3:07:59 AM|climateprediction.net|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 0 completed tasks
8/18/2008 3:08:06 AM|climateprediction.net|Scheduler request failed: HTTP file not found
8/18/2008 3:08:31 AM|climateprediction.net|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 0 completed tasks
8/18/2008 3:08:36 AM|climateprediction.net|Scheduler request failed: HTTP file not found
I went onto the internet first then clicked update and this is what I have. But when you said it could be something else, I do have it where it remembers myscreen name and pass word so when I click the botton it audimaticly dials it.

---

I think that we\'re out of the easy things to check.

Click on the word start at the bottom left of the screen.
You\'ll get a window with 2 columns. In the right hand column, about half way down, it should say Control Panel. Click this.

This should open another window.
At the botom right of this, it will, hopefully, say Security Center.
Click this.

In this 3rd window, there will be 3 horizontal colored bars. The top (blue) bar should have Firewall at the left hand end, and either On or Off at the right hand on. Hopefully it says On!
Just past which ever it is, there will be a circle with a double arrow, pointing either up or down.
You need it to point up, so click it if it isn\'t.
This should give you a short message, telling you the name of the firewall program. If it\'s Windows, there\'s nothing els to check, but if it\'s some other program, then I\'ll need to know what it is.

You can then click the white X in the red square at the top right of the 2 open windows, which will close them.

I\'ll wait until I hear from you again.

It says windows firewall is on. What do you think I should do next?

---

This is all rather strange. You\'ve had access in the past, because you received a model, but now it doesn\'t work.
These programs should just install and run, without all of this messing around.

I\'m going to have to think about this.