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reeses311

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Message 39798 - Posted: 28 May 2010, 23:42:13 UTC

http://climateapps2.oucs.ox.ac.uk/cpdnboinc/show_host_detail.php?hostid=1033282

Please let me know what I need to do to fix my misconfiguration.

Thanks!
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Les Bayliss
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Message 39800 - Posted: 29 May 2010, 6:36:40 UTC

It may be a permissions problem.

Click on your name alongside your post.
Down near the bottom of the page, click on View alongside of Computers.
In the Computer ID column, click on Tasks.
In the Task ID column, click on any of the models.
Click the + along side of stderr out. This shows the error: CreateProcess() failed - Access is denied


Backups: Here
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Profile Thyme Lawn
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Message 39801 - Posted: 29 May 2010, 8:32:44 UTC - in response to Message 39798.  
Last modified: 29 May 2010, 8:33:55 UTC

http://climateapps2.oucs.ox.ac.uk/cpdnboinc/show_host_detail.php?hostid=1033282

Your computer is having the same problem on Cosmology@home.

Your first CPDN task (hadam3p_mrqn_1998_2_1006527809_0) was downloaded on 3rd December 2009 and was progressing well until it reported with the error CreateFile error 2 when trying set file time after 27 days.

Every task downloaded since then has had the CreateProcess() error Les mentioned, and I\'d agree with his idea that it\'s a permissions problem. I\'d go further and suggest that it\'s probably associated with an upgrade to BOINC 6.10.18 (particularly if you installed BOINC as a service). Uninstalling and reinstalling BOINC should fix any permission problems (your BOINC data directory won\'t be affected).
"The ultimate test of a moral society is the kind of world that it leaves to its children." - Dietrich Bonhoeffer
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old_user620216

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Message 39811 - Posted: 31 May 2010, 16:57:58 UTC - in response to Message 39745.  

Hi,

I believe I\'ve found the problem with my AV.
I\'m using Kaspersky and it decided to put the following files into \"untrusted\" group so they were blocked:

- hadsm3_6.07_windows_intelx86.exe
- hadam3p_6.14_windows_intelx86.exe

I\'m hoping that since I\'ve added these to into the trusted group everything should be fine now.

p.s. my antivirus says there they are missing its digital signature hence why its been blocked.

Thanks

Hi Dregnet, welcome to the forum.

Here\'s an active link to the computer\'s CPDN web page:

http://climateapps2.oucs.ox.ac.uk/cpdnboinc/show_host_detail.php?hostid=1068093

You can see that Milo, the project admin, has set its daily quota to -1 which means the computer can\'t download models at the moment. At soon as you say you\'ve fixed the problem Milo will reallow the quota.

If you click on the link to Tasks at the bottom of the computer\'s web page, then click on any of the tasks and on a task\'s own web page click on + beside stderr out you\'ll see the error messages your models have crashed with. Eg this task:

http://climateapps2.oucs.ox.ac.uk/cpdnboinc/result.php?resultid=11406272

The significant phrase is CreateProcess() failed - Access is denied. (0x5). It means something is preventing access to the model\'s files. Probably your firewall or your AV.

There\'s an explanation in these FAQs:

http://boincfaq.mundayweb.com/index.php?language=1&view=448&sessionID=81c20a76df6aa5846bc136c23eb79620

If you can check that please let us know. Thanks for posting.

Edit: Don\'t disable your firewall or AV while connected to the internet. It\'s usually possible to change their settings while they\'re running.

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Profile Milo Thurston
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Message 39817 - Posted: 1 Jun 2010, 8:33:23 UTC - in response to Message 39811.  


I\'m hoping that since I\'ve added these to into the trusted group everything should be fine now.


Thanks - I\'ve re-activated your machine.
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old_user135443

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Message 39823 - Posted: 1 Jun 2010, 14:47:09 UTC

Dear Barry
Your computer (host # 1066449) described below appears to have a misconfigured BOINC
installation and is crashing models. Would you please have a look at it?

If you need assistance, please post in this thread on our BOINC forums and we will suggest a way to fix the problem. You may post in any language:

http://climateapps2.oucs.ox.ac.uk/cpdnboinc/forum_thread.php?id=6880

Please include this link so that we may more easily find your computer:

http://climateapps2.oucs.ox.ac.uk/cpdnboinc/show_host_detail.php?hostid=1066449

How do i fix this?

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Profile Thyme Lawn
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Message 39824 - Posted: 1 Jun 2010, 15:41:22 UTC - in response to Message 39823.  
Last modified: 1 Jun 2010, 15:48:28 UTC

http://climateapps2.oucs.ox.ac.uk/cpdnboinc/show_host_detail.php?hostid=1066449

How do i fix this?

All of your HADSM3 tasks are generating the error CreateProcess() failed - Access is denied. (0x5) Barry.

As your computer can run HADAM3P tasks that would suggest that your anti-virus program has quarantined one (or more) of the following processes for HADSM3:

  • C:\\ProgramData\\BOINC\\projects\\climateprediction.net\\hadsm3_6.07_windows_intelx86.exe
  • C:\\ProgramData\\BOINC\\projects\\climateprediction.net\\hadsm3_se_6.07_windows_intelx86.exe
  • C:\\ProgramData\\BOINC\\projects\\climateprediction.net\\hadsm3_um_6.07_windows_intelx86.exe


You\'ll need to override the quarantines and possibly restore the affected files. If possible you should also set up a scan exclusion for C:\\ProgramData\\BOINC (that\'ll prevent any BOINC project application from being quarantined in future). If that\'s not possible you\'ll need to watch out for AV quarantining of future application versions.


"The ultimate test of a moral society is the kind of world that it leaves to its children." - Dietrich Bonhoeffer
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old_user135443

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Message 39828 - Posted: 1 Jun 2010, 19:32:42 UTC - in response to Message 39824.  

http://climateapps2.oucs.ox.ac.uk/cpdnboinc/show_host_detail.php?hostid=1066449

How do i fix this?

All of your HADSM3 tasks are generating the error CreateProcess() failed - Access is denied. (0x5) Barry.

As your computer can run HADAM3P tasks that would suggest that your anti-virus program has quarantined one (or more) of the following processes for HADSM3:

  • C:\\ProgramData\\BOINC\\projects\\climateprediction.net\\hadsm3_6.07_windows_intelx86.exe
  • C:\\ProgramData\\BOINC\\projects\\climateprediction.net\\hadsm3_se_6.07_windows_intelx86.exe
  • C:\\ProgramData\\BOINC\\projects\\climateprediction.net\\hadsm3_um_6.07_windows_intelx86.exe


You\'ll need to override the quarantines and possibly restore the affected files. If possible you should also set up a scan exclusion for C:\\ProgramData\\BOINC (that\'ll prevent any BOINC project application from being quarantined in future). If that\'s not possible you\'ll need to watch out for AV quarantining of future application versions.



i think i have this sorted out now i have added Boinc to my exclusion list in my KIS couldnt find any quarantined files i it must of just stoped it runing

Thanks

Barry

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Profile Milo Thurston
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Message 39829 - Posted: 2 Jun 2010, 8:17:21 UTC - in response to Message 39828.  



i think i have this sorted out now i have added Boinc to my exclusion list in my KIS couldnt find any quarantined files i it must of just stoped it runing



I\'ve re-activated your machine - please keep an eye on it to check that everything works.
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Steven Brown

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Message 39926 - Posted: 12 Jun 2010, 16:42:55 UTC

I have installed the 32 bit compatibility libraries.

Computer ID: 1025621
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reeses311

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Message 39942 - Posted: 14 Jun 2010, 20:47:33 UTC

http://climateapps2.oucs.ox.ac.uk/cpdnboinc/show_host_detail.php?hostid=1033282

I have reinstalled BOINC and also performed some adjustments to Kaspersky, I should be good to retry and monitor now. Let me know what I need to do next.
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Profile Milo Thurston
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Message 39945 - Posted: 15 Jun 2010, 9:52:57 UTC - in response to Message 39942.  

Apologies for the delay; I've now re-activated the last two machines mentioned, so please check to see that models are running as expected.
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Davide

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Message 39969 - Posted: 19 Jun 2010, 5:22:33 UTC - in response to Message 39186.  

http://climateapps2.oucs.ox.ac.uk/cpdnboinc/show_host_detail.php?hostid=221382

I have installed the 32 bit compatibility libraries.
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Profile Milo Thurston
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Message 39972 - Posted: 19 Jun 2010, 9:08:03 UTC - in response to Message 39969.  

Davide; your machine should be able to download work, please keep an eye on it to check it is working.
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Marta Pelanas

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Message 39986 - Posted: 21 Jun 2010, 7:52:20 UTC

Please, don't send any more email about the misconfigurated Boinc in this computer: ID: 1034106. It already don't work on it, alright? Thanks
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Profile Milo Thurston
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Message 39987 - Posted: 21 Jun 2010, 7:55:59 UTC - in response to Message 39986.  


Please, don't send any more email about the misconfigurated Boinc in this computer: ID: 1034106. It already don't work on it, alright?


If your computer does not work on this project and you would not like assistance in fixing the problem, please detach. Thanks.
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Message 39988 - Posted: 21 Jun 2010, 10:58:31 UTC

Hola Marta, bienvenida

Los mensajes de error dicen 'Acceso denegado' lo que significa que su antivirus o cortafuego debe haber estado bloqueando los archivos de los modelos o la carpeta Boinc entera. Se explica el problema aquí.

Si quiere resolver este problema tendrá que mirar las opciones de su cortafuego y AV y poner los dos directorios (carpetas) Boinc en la zona permetida. Y también excluirlos del escaneo activo de su AV. La ubicación de los directorios Boinc se explica aquí.

Si lo hace, en principio los modelos climáticos podrán entonces iniciarse y ejecutarse sin ser bloqueados. Y si nos lo dice, el programador Milo reactivará el descargo de modelos a su ordenador.

Si prefiere no hacerlo, en su gerente Boinc en la pestaña Proyectos por favor seleccione ClimatePrediction y haga clic en el botón Separarse. Podría unirse a otro proyecto Boinc para ver si sus tareas se ejecutan.

[Usual advice for Access denied problem.]
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Message 40253 - Posted: 28 Jul 2010, 3:29:29 UTC

My computer (host # 992673) was crashing models, but I believe I have corrected the situation. Kaspersky AV saw the WUs as changed applications so blocked them. It was crashing models of other BOINC projects also. I added an exception to Kaspersky several weeks ago that has solved the problem, but I forgot to post here. If someone could help me get additional WUs, I would greatly appreciate it. Thx. -c
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Message 40260 - Posted: 28 Jul 2010, 21:03:56 UTC

Hi Spizz

Thanks for posting.

This is computer 992673. I'll ask Milo, the CPDN programmer who looks after this, to reenable your computer's quota. Keep an eye on this thread for a week or 10 days please because it there are any follow-up posts this is where they'll be.


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Message 40268 - Posted: 29 Jul 2010, 13:54:43 UTC

Spizz, Milo reactivated your quota last night UK time. The computer later downloaded three models one after the other. Here they are.

Two models crashed soon after with the -185 code and Access is denied. You can see this message if you go to a finished/crashed model's page and click + beside stderr.

I think something's still blocking these models. Could you please check you've done everything Jorden says in his FAQ for this error. You may also need to check on your firewall.
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