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Message 40248 - Posted: 27 Jul 2010, 15:16:42 UTC

Not a major or serious problem but, if anyone has time to look into it, I seem to have "lost" my BBC credits on the team Scotland list for BOINC overall (and so have moved down to 71st place, with only my CPDN credits). But I'm still showing, with all my credits intact, on the team Scotland list for BBC

Not sure quite when this happened, as I haven't been able to crunch for a while but am planning to get back to it soon and just noticed the anomaly.
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Message 40249 - Posted: 27 Jul 2010, 15:53:47 UTC

Both of your accounts are still on BOINCstats, but they are no longer linked:


I'm pretty sure this could only happen is if you changed your email address on CPDN and not on CCE (possibly after the CCE project was retired).


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Message 40271 - Posted: 30 Jul 2010, 16:58:46 UTC

Thanks, Thyme Lawn - I think I did in fact change my email address after the BBC project stopped, but that was quite a while ago and I'm pretty sure my BBC & CPDN credits remained integrated for some time after that. In any case, surely my BBC credits should still be showing separately on the BOINC overall list for the team. All most odd.
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Message 40275 - Posted: 1 Aug 2010, 13:23:15 UTC

hi Margret

Nice to see you back here and that your still thinking of crunching again :)
about the credit thing though several people have had all sorts of problems with credits even Iansm from our own team had problems as collecting past credit info from the cpdn project seems to be impossible after a certain amount of time ( a year we think ) as the backed up stats take up disk space on the cpdn server so i think they must flush them on some sort of rotational basis
if you look at our own team stats you will see several new members whos credits couldnt be located to be alocated to the team stats page :(

Iansm knows way more about all this stuff i'm just giving a laymans breakdown
but i hope this helps you fell your not alone in weird stats ville

best regards
Ian
----> Please Join team Scotland HERE
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Message 40276 - Posted: 1 Aug 2010, 16:28:00 UTC - in response to Message 40271.  

Thanks, Thyme Lawn - I think I did in fact change my email address after the BBC project stopped, but that was quite a while ago and I'm pretty sure my BBC & CPDN credits remained integrated for some time after that. In any case, surely my BBC credits should still be showing separately on the BOINC overall list for the team. All most odd.

The credits would be linked together by your CPID, which would change when you changed your email. If you updated your email address at CPDN but not at BBC they unlink. The BBC site is down now, if they bring it back up later and you update your address there they will link together again in a day or two.
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Message 40280 - Posted: 2 Aug 2010, 9:12:28 UTC

Access is enabled again, for the moment. Please let me know when it is no longer needed.
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Message 40283 - Posted: 2 Aug 2010, 12:37:07 UTC

Last summer the programmer Carl did a cleanup of models in the CPDN active database. Models prior to I think April 2009 were saved permanently but removed from the active database. So they disappeared from the list of crunched models in our accounts. But Carl didn't remove their credits and we should still have them.
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Message 40284 - Posted: 2 Aug 2010, 13:09:03 UTC - in response to Message 40275.  

Many thanks, everybody, I greatly appreciate your help and advice as always, especially Milo for temporarily enabling access ;-). I've changed my email address in BBC but haven't yet received the email I need to validate the change.

Scottishwebcamslive wrote:
hi Margret

Nice to see you back here ......

best regards
Ian

Ho Ian, you can talk ;-) I'm here all the time - though usually in our team thread, rather than in number crunching! You're a much rarer visitor, so it should be me saying "nice to see you here" (and so it is), rather than the other way round! ;-)

Best regards,
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Message 40293 - Posted: 3 Aug 2010, 9:29:58 UTC

Hi

Been through this loop earlier this year. No success.

Thanks, Milo, anyway for enabling BBC access again. Gave me a chance to remind me why I could not recover my BBC account which seemed to "disappear" a few months ago.

Similar problem as MM then.

A separate BBC cross-project id (CPID) exists in BOINC but is excluded in the team list. Basically, the BBC account has become an "orphan".

Tried various ways of forcing the CPID to change. This is the one - http://boincstats.com/stats/user_graph.php?pr=cce&id=131607
which is probably the original id established in 2006. Subsequently CPDN and SAP were added.

Cannot force a change to the BBC CPID because BOINC seems to ignore retired projects despite the BBC profile change options apparently working ok.
In theory, one could reattach from a machine which is also attached to live projects. But you cannot attach retired projects. Rejected by the BOINC client.

So don't think anything can be done. Out of curiosity, checked other CPDN team members who also did BBC. One other affected by this issue - Carl, no less.

One moan. In my case, BBC may have got orphaned after I had carelessly used the wrong email address (last October) when reattaching to CPDN from 2 machines.
Did not spot this until the following day after credits update. Decided to establish a new CPID (for CPDN part 2 + 7 other projects) and a legacy one
(CPDN part 1, SAP and BBC) using a different email address. Got SAP linked to the legacy one ok but BBC stubbornly refused to give up it's original CPID.
Am sure that for a while the BBC account did appear (on its own) in the team list but disappeared a few months ago, possibly after more attempts to sort out the CPID problem.

The moan is about not having a CPDN user option to amalgamate accounts / CPIDs within a project!

Cheers
iansm

P.S.
MM wrote:

...(and so have moved down to 71st place, with only my CPDN credits).
...Not sure quite when this happened, as I haven't been able to crunch for a while but am planning to get back to it soon and just noticed the anomaly.

The right answer ... to getting back up the team list again!
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Message 40297 - Posted: 3 Aug 2010, 13:20:54 UTC


Thanks IanM - perhaps lost forever from the team list in BOINC overall then. Weird though, because I'm still on the team's BBC list and my credits are still counted in the team's BBC total.

From this page, whatever did happen seems to have happened in April/May 2009. Don't know why I didn't notice it before.

Thanks again, everyone ;-)
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Message 40303 - Posted: 5 Aug 2010, 16:36:45 UTC

Strathpeffer

Were you able to get the accounts to link together?

Milo turned on access to the BBC databases so you can change your email address there. Just let him know when it is done so he can turn it off again.
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Message 40316 - Posted: 6 Aug 2010, 16:18:28 UTC
Last modified: 6 Aug 2010, 17:06:54 UTC

Hi Ray, yes I understood all that and I did change my email address in BBC, and eventually got an email enabling me to authenticate the change. At which point I was told it might take 2 or 3 days for the change to take effect, since when nothing has happened. But meantime, from Iansm's post, it seems that this is not likely to have the desired effect anyway. However, I am just giving it a few days, as instructed, before getting in touch with Milo.

What I don't understand, even if the two accounts fail to re-integrate, is why the BBC part of my credits no longer appear on the team Scotland list for BOINC overall.
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Message 40318 - Posted: 6 Aug 2010, 17:11:02 UTC

Further to previous email, I now see that Pauln, who was by far our biggest cruncher in BBC but didn't take part in any other BOINC project, has disappeared entirely from the team's BOINC overall list. So perhaps they just removed anyone who (apparently!) crunched only in BBC. :-(
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Message 40319 - Posted: 6 Aug 2010, 17:45:47 UTC

He should still be there on BoincStats but I can't find him. Was his exact username Pauln?

There are several people called Pauln but none with a lot of credits from BBC.
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Message 40320 - Posted: 6 Aug 2010, 17:58:20 UTC

Strathpeffer, type your name into the search box at BoincStats:

http://boincstats.com/search/result.php

It will find your two unlinked accounts, one for BBC and one for CPDN. I presume you've changed the email address in your BBC account?

We need to find a way to link those two accounts. I think this can only be done via a computer on which you, YOU, are attached to both BBC and CPDN. You would update both projects even if you aren't running any models.

Is the computer on which you crunched for both projects still in working order?

Or is changing the email address on BBC enough to link the accounts?
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Message 40326 - Posted: 7 Aug 2010, 6:58:52 UTC

Hi

Update. This is very interesting because I have only now been able to reattach to BBC (bbc.cpdn.org) from a computer that is running CPDN.

This computer never ran BBC but also attached my laptop which did run the project shortly before it stopped issuing new models.
However, neither machine appears in my BBC account's "Your Computers" page even after forcing a manual update.

For good measure, also successfully attached both computers to SAP (attribution.cpdn.org). As previously posted, attempts to attach
were definitely rejected earlier this year. Think I did try attaching BBC as well but can't confirm.

In contrast, the SAP "Your Computers" age does show the new computers.

This may be a step in the right direction. Guess I now need to wait a day or so. The BOINC user search shows three "iansm" accounts -

1) current CPDN and other projects using email #1 with same CPID
2) old CPDN and SAP using email #2, with a second CPID and both attached to Scotland
3) BBC also using email #2 but with different (original?) CPID and not attached to the team.

Objective is to get 2) and 3) together. Alternatively, could try moving SAP and BBC to my current CPDN (etc.) CPID,
leaving the old CPDN which of course cannot be merged.

Agreeing with Mo and what I found in the BOINC forum, the key point is to attach both projects in the same computer using the original CPDN email address.
Do not think the actual computer is relevant - original or a new one. Quite certain.

Have bookmarked that BOINC user search page and will check it every hour! If successful will update this post. :)

iansm
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Message 40327 - Posted: 7 Aug 2010, 14:46:36 UTC

A number of requirements have to be met before accounts are linked on the third party statistics sites:

  1. the accounts must have the same email address

  2. the projects have to be attached on computers in a way which allows the CPID to be propagated to all projects (e.g. projects A+B on computer #1 and B+C on #2 will work, but if #2 is only attached to C the statistics sites will see C as a separate user). The mix to get the propagation can be broken after the CPID has been aligned but it would have to be redone if the email address is changed.

  3. the projects have to generate their export files and the statistics sites have to apply them.


There's been no export from BBC CCE since 2009-07-26 and even if a new set of files was generated there's no guarantee that they'd be picked up as the project is officially classified as retired.

The only realistic solution would be for the statistics sites to treat retired projects as a special case (if a user's CPID changes the new value is propagated to the user's retired projects), but that wouldn't work for accounts which have already become split.


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Message 40334 - Posted: 9 Aug 2010, 3:46:15 UTC

Hi Margret,

Still buzzing around here and there trying to get the teams RAC to a million just now :)

about the e-mail problem and linkages there of I'm really glad I have my own domain It's never changed therefore i dont get this problem that sounds a nightmare for some

best regards everybody
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Message 40338 - Posted: 9 Aug 2010, 8:06:22 UTC - in response to Message 40327.  

A number of requirements have to be met before accounts are linked on the third party statistics sites:

  1. the accounts must have the same email address
  2. the projects have to be attached on computers in a way which allows the CPID to be propagated to all projects (e.g. projects A+B on computer #1 and B+C on #2 will work, but if #2 is only attached to C the statistics sites will see C as a separate user). The mix to get the propagation can be broken after the CPID has been aligned but it would have to be redone if the email address is changed.
  3. the projects have to generate their export files and the statistics sites have to apply them.


There's been no export from BBC CCE since 2009-07-26 and even if a new set of files was generated there's no guarantee that they'd be picked up as the project is officially classified as retired.

The only realistic solution would be for the statistics sites to treat retired projects as a special case (if a user's CPID changes the new value is propagated to the user's retired projects), but that wouldn't work for accounts which have already become split.


Thyme has hit the nail on the head with point 3. Absolutely.

Having easily complied with 1 and 2, after a few days the BBC account is still stuck in BOINC stats with its old CPID.
This simply proves point 3 as there is no actual transfer of the change to the stats site.

So we can conclude that once a project has been officially retired (and reclassified in BOINC stats) then you cannot apply an email update.
Too bad if you change ISP / email provider as I did 2 years ago after a decade with the original.

Not sure when BBC became reclassified but it was some time after models stopped being issued.

However, not sure if the theory that retirement prevents subsequent user profile changes really is true.

SAP is not yet classified as "retired" but has been finished for some time. Changed the SAP email address to my current one used by several "live" projects.
SAP has also been attached in 2 computers that are attached to several live projects.

The SAP CPID did change but NOT to the current multi-project one. Instead it changed to the stuck BBC id !!

No doubt my SAP record will go the same way as BBC. :(

IanSM

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Message 40339 - Posted: 9 Aug 2010, 17:47:47 UTC - in response to Message 40319.  

Gosh, I really seem to have started something here!

Iansm, I see that another version of you has now appeared on the team list for BOINC overall, well done!;-) I've temporarily re-attached this computer to both projects and pressed the "update" button for each (might even send a trickle or two!) and we'll see if that has the desired effect.

Re Pauln
mo.v wrote
He should still be there on BoincStats but I can't find him. Was his exact username Pauln?

There are several people called Pauln but none with a lot of credits from BBC.

Sorry, Mo, I've now realised that his user name was just Paul (pauln was his forum name). Like me, he's still shown on the BOINC stats list of our BBC team but he no longer appears at all on the BOINC combined list for the team.
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