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Profile Milo Thurston
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Joined: 2 Mar 06
Posts: 253
Credit: 363,646
RAC: 0
Message 40463 - Posted: 1 Sep 2010, 12:03:48 UTC
Last modified: 1 Sep 2010, 20:02:38 UTC

EDIT:

I'm working on a fix for this problem as my top priority. There's enough information now so you don't need to reply to this thread. Credits should return to normal once the fix is complete, which I expect to take at least 24 hours.

Thanks for your patience!

Profile [B@H] Ray
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Joined: 19 Aug 05
Posts: 104
Credit: 1,866,495
RAC: 87
Message 40464 - Posted: 1 Sep 2010, 12:32:17 UTC
Last modified: 1 Sep 2010, 13:17:41 UTC

I lost some, two days ago I was at 319444 credits by BoincStats amd Boinc Synergy. Have been earning about 1500/day on beta so I should be around 325 thousand. Now the site says 316,351. A loss of about 9,000 credits.

EDIT
BoincStats was just updated, new figures there.

316,351.00
Comprising 319,444.39 from the daily update
+ -3,093.39 since then

And the credits from 2 days ago were never added there.
____________
Keep on crunching Pizza@Home

Profile philip-in-hongkong
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Joined: 14 Feb 06
Posts: 1
Credit: 834,369
RAC: 1,045
Message 40465 - Posted: 1 Sep 2010, 12:53:28 UTC - in response to Message 40463.

Hi Milo,

I had 254,875 credits yesterday and now I have only 199,133. Terrific, yeah!

Philip
____________

etrecords
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Joined: 11 Mar 08
Posts: 5
Credit: 13,296,444
RAC: 0
Message 40466 - Posted: 1 Sep 2010, 13:14:54 UTC

I also lost a significant nr of points.
Ths is what boincstats is telling me now

3,120,514.62
Comprising 4,705,286.09 from the daily update
+ -1,584,771.46 since then

Until the outage boincstats and climate prediction always give the same information.

Erik

Profile salogel
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Joined: 31 Aug 04
Posts: 27
Credit: 1,523,155
RAC: 0
Message 40467 - Posted: 1 Sep 2010, 13:16:01 UTC

I will lose 146,276.04 credits according to BoincStats from 842,975.30 to 696,283.04
That is a loss of 17.4 % :-(((
____________

Profile Milo Thurston
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Joined: 2 Mar 06
Posts: 253
Credit: 363,646
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Message 40468 - Posted: 1 Sep 2010, 13:17:18 UTC

OK, it looks as if there is clearly a problem.

We had credit problems around this time last year when we had to do a database archive. I'm investigating now to see if the same thing has occurred. If so, then there will be further outages over the next day or so whilst I deal with it.

Apologies for the inconvenience.

3rkko
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Joined: 12 Feb 08
Posts: 66
Credit: 4,877,652
RAC: 0
Message 40469 - Posted: 1 Sep 2010, 13:19:50 UTC

I had 969,455 credits before the outtage (Boincstats), now only 735,528. Lost 233,927 or 24% of my credits :(

Dan
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Joined: 14 Feb 06
Posts: 1
Credit: 970,266
RAC: 0
Message 40470 - Posted: 1 Sep 2010, 13:30:46 UTC

According to BoincStats I lost 216982 points today! And just when I was closing in on a million too...

Profile John Hunt
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Joined: 5 Mar 05
Posts: 64
Credit: 454,787
RAC: 93
Message 40471 - Posted: 1 Sep 2010, 13:34:05 UTC

BoincStats showing a negative 50K credit today -

http://boincstats.com/stats/user_graph.php?pr=cpdn&id=60678

This has happened before as Milo says, but does eventually get resolved !

metalius
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Joined: 28 Nov 06
Posts: 89
Credit: 9,210,092
RAC: 141
Message 40472 - Posted: 1 Sep 2010, 13:40:37 UTC

Thanks to God, credits are not a monetary value or not convertible to beer. :o)
I lost 388,621.38!
____________

Profile Milo Thurston
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Joined: 2 Mar 06
Posts: 253
Credit: 363,646
RAC: 0
Message 40473 - Posted: 1 Sep 2010, 13:52:59 UTC

I'll be restoring some data from backups as soon as I've copied it over. This should allow me to determine what's gone missing and to fix as necessary.

Profile Warped
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Joined: 12 Sep 04
Posts: 33
Credit: 832,120
RAC: 413
Message 40474 - Posted: 1 Sep 2010, 14:10:40 UTC - in response to Message 40473.

Have a look at the "Total Credit, last months" graphs of myself and Doc.Brown.

Although the totals are similar, Doc.Brown is a relatively new contributor and seems unaffected by the loss of credit.

____________
Warped

Profile Milo Thurston
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Joined: 2 Mar 06
Posts: 253
Credit: 363,646
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Message 40475 - Posted: 1 Sep 2010, 14:12:19 UTC - in response to Message 40474.

Have a look at the "Total Credit, last months" graphs of myself and Doc.Brown.

Although the totals are similar, Doc.Brown is a relatively new contributor and seems unaffected by the loss of credit.


Thanks - that would fit the hypothesis that it's a problem with missing results in the archive, which is the problem we've seen before.

MW
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Joined: 11 Dec 06
Posts: 38
Credit: 2,018,105
RAC: 1,353
Message 40476 - Posted: 1 Sep 2010, 14:14:17 UTC

My credits have dropped from over 550000 to under 350000.

The Angel
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Joined: 14 Dec 05
Posts: 1
Credit: 836,311
RAC: 0
Message 40477 - Posted: 1 Sep 2010, 14:19:43 UTC

Dropped from 488666.345459 to 361801.831583 total credit overnight
____________

Der Andere
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Joined: 25 Sep 04
Posts: 1
Credit: 47,058
RAC: 0
Message 40478 - Posted: 1 Sep 2010, 14:31:02 UTC

hi,

yesterday, i had ~23000 points.
today, i have only 2030 points.

both times, i looked at my accountpage here on the website.

der Andere

Profile Bonsai911
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Joined: 9 Sep 04
Posts: 139
Credit: 17,708,773
RAC: 12,134
Message 40480 - Posted: 1 Sep 2010, 14:58:57 UTC

Yesterday credits (approx.): 4,698,992
Today credits: 3,780,744
____________

Albert H.
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Joined: 18 Feb 06
Posts: 36
Credit: 7,694,424
RAC: 10,347
Message 40482 - Posted: 1 Sep 2010, 15:13:25 UTC - in response to Message 40463.

hi,
on Boinc Manager- Statistics it dropped from over 920 000 to under 680 000 credits between August 31 and September 1

Profile PinkPenguin
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Joined: 26 Apr 09
Posts: 6
Credit: 514,253
RAC: 0
Message 40484 - Posted: 1 Sep 2010, 15:25:16 UTC

Looks like I lost about 20.000 credits this is my user total credit from yesterday's backup of the client_state.xml file for the project CPDN:

<user_total_credit>101577.168882</user_total_credit>

My credit on the CPDN web site and various statistics sites has dropped to 82,093. The drop in credits is registered on my stats at between 15:00 - 16:00 today.

.... "Matilda, she take me money and run Venezuela!" ... I think Matty's got a little confused lately and mistook Boinc credits for Big Bucks... ;)

Profile prairie69
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Joined: 7 Oct 07
Posts: 5
Credit: 196,852
RAC: 0
Message 40485 - Posted: 1 Sep 2010, 15:30:42 UTC

Compared to yesterday's total I've lost >50,000 points. Glad to know this is an anomaly and not some kind of Puritan recalculation aimed at the sinful among us.
____________

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