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ANOTHER UPLOAD PROBLEM
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Author | Message |
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Send message Joined: 9 Sep 04 Posts: 228 Credit: 30,733,375 RAC: 4,657 |
uploads over here cleared now. |
Send message Joined: 31 Dec 07 Posts: 1152 Credit: 22,363,583 RAC: 5,022 |
We seem to have an upload problem. There are 3 zip files stuck in my transfer tab. Oddly, they seem to be zips 2,4 and 5. Zip 3 seems to have gone up. They may need to kick the box at the U of O. Error messages follow: 3/22/2015 1:58:19 PM | climateprediction.net | Temporarily failed upload of hadam3p_pnw_vqjh_2000_1_009542312_0_4.zip: can't resolve hostname 3/22/2015 1:58:19 PM | climateprediction.net | Backing off 03:16:15 on upload of hadam3p_pnw_vqjh_2000_1_009542312_0_4.zip 3/22/2015 1:58:19 PM | climateprediction.net | Temporarily failed upload of hadam3p_pnw_vqlz_2000_1_009542402_0_2.zip: can't resolve hostname 3/22/2015 1:58:19 PM | climateprediction.net | Backing off 04:05:12 on upload of hadam3p_pnw_vqlz_2000_1_009542402_0_2.zip 3/22/2015 1:58:19 PM | climateprediction.net | Started upload of hadam3p_pnw_vqjh_2000_1_009542312_0_5.zip 3/22/2015 1:58:20 PM | climateprediction.net | Temporarily failed upload of hadam3p_pnw_vqjh_2000_1_009542312_0_5.zip: can't resolve hostname 3/22/2015 1:58:20 PM | climateprediction.net | Backing off 00:04:24 on upload of hadam3p_pnw_vqjh_2000_1_009542312_0_5.zip 3/22/2015 1:58:22 PM | | Project communication failed: attempting access to reference site 3/22/2015 1:58:23 PM | | Internet access OK - project servers may be temporarily down. |
Send message Joined: 1 Jan 07 Posts: 1061 Credit: 36,670,960 RAC: 12,887 |
"can't resolve hostname" is a failure of the DNS service on your local computer or network. Locate the upload url in your client_state.xml file, and try it in a browser address bar, or a ping or tracert command. |
Send message Joined: 15 Feb 06 Posts: 137 Credit: 35,217,807 RAC: 13,361 |
I too have pnw upload failures that give the same message for both zips 12 and 13 on 2 tasks. It must be a server problem, but it may not be at Oxford. |
Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
Zips 1-12 go to U of Oregon, and zip 13, the restart data file, goes to U of Oxford. |
Send message Joined: 15 Feb 06 Posts: 137 Credit: 35,217,807 RAC: 13,361 |
Both 12 and 13 show http://boinc1.coas.oregonstate.edu/cpdn_cgi_main/file_upload_handler</upload_url That server is not responding. |
Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
1) Oregon had a DNS failure, which was fixed while our servers were down. 2) There's a new policy to send ALL zips to the server being used by the researchers, thus reducing storage at Oxford. |
Send message Joined: 15 Feb 06 Posts: 137 Credit: 35,217,807 RAC: 13,361 |
Thanks for the info. Les. Mine have just uploaded successfully. |
Send message Joined: 13 Jan 07 Posts: 195 Credit: 10,581,566 RAC: 0 |
This mornings's upload failures - reporting here: 13/04/2015 07:57:33 | climateprediction.net | Started upload of hadam3p_anz_c16g_2013_1_009717252_0_4.zip 13/04/2015 07:57:33 | climateprediction.net | Started upload of hadam3p_anz_d27c_2013_1_009721713_0_3.zip 13/04/2015 07:57:56 | climateprediction.net | Temporarily failed upload of hadam3p_anz_c16g_2013_1_009717252_0_4.zip: connect() failed 13/04/2015 07:57:56 | climateprediction.net | Backing off 00:04:10 on upload of hadam3p_anz_c16g_2013_1_009717252_0_4.zip 13/04/2015 07:57:56 | climateprediction.net | Started upload of hadam3p_anz_f23h_2013_1_009728915_0_3.zip 13/04/2015 07:57:57 | climateprediction.net | Temporarily failed upload of hadam3p_anz_d27c_2013_1_009721713_0_3.zip: connect() failed 13/04/2015 07:57:57 | climateprediction.net | Backing off 00:07:13 on upload of hadam3p_anz_d27c_2013_1_009721713_0_3.zip 13/04/2015 07:57:57 | climateprediction.net | Started upload of hadam3p_anz_l31j_2013_1_009736748_0_2.zip 13/04/2015 07:57:59 | | Project communication failed: attempting access to reference site 13/04/2015 07:58:01 | | Internet access OK - project servers may be temporarily down. 13/04/2015 07:58:17 | climateprediction.net | Temporarily failed upload of hadam3p_anz_f23h_2013_1_009728915_0_3.zip: connect() failed 13/04/2015 07:58:17 | climateprediction.net | Backing off 00:04:45 on upload of hadam3p_anz_f23h_2013_1_009728915_0_3.zip 13/04/2015 07:58:19 | climateprediction.net | Temporarily failed upload of hadam3p_anz_l31j_2013_1_009736748_0_2.zip: connect() failed 13/04/2015 07:58:19 | climateprediction.net | Backing off 00:07:41 on upload of hadam3p_anz_l31j_2013_1_009736748_0_2.zip 13/04/2015 07:58:20 | | Project communication failed: attempting access to reference site 13/04/2015 07:58:22 | | Internet access OK - project servers may be temporarily down. |
Send message Joined: 22 Mar 06 Posts: 144 Credit: 24,695,428 RAC: 0 |
Yup, I've quite a few ANZ zips not uploading. Same log as Lockleys showing problem with project servers. |
Send message Joined: 1 Jan 07 Posts: 1061 Credit: 36,670,960 RAC: 12,887 |
I've emailed the UK staff, but it's a server in Australia (rwah0.rdsi.tpac.org.au) which seems to be offline, so it may take a while to pass the message on and get it seen to. |
Send message Joined: 1 Jan 07 Posts: 1061 Credit: 36,670,960 RAC: 12,887 |
Apparently the Australian server is down today for maintenance, but should be back up 'tomorrow'. |
Send message Joined: 15 Jan 13 Posts: 14 Credit: 16,118,564 RAC: 0 |
Apparently the Australian server is down today for maintenance, but should be back up 'tomorrow'. Still down for me. |
Send message Joined: 15 May 09 Posts: 4533 Credit: 18,897,055 RAC: 22,623 |
"Should" being the operative word. Still not the weekend yet........ |
Send message Joined: 1 Jan 07 Posts: 1061 Credit: 36,670,960 RAC: 12,887 |
"Should" being the operative word. Still not the weekend yet........ Yes, 'should' was a carefully-chosen paraphrase... But it came true: 14-Apr-2015 00:46:33 [climateprediction.net] Started upload of hadam3p_anz_m85w_2013_1_009743028_0_3.zip 14-Apr-2015 00:51:06 [climateprediction.net] Finished upload of hadam3p_anz_m85w_2013_1_009743028_0_3.zip 14-Apr-2015 01:15:06 [climateprediction.net] Started upload of hadam3p_anz_m8rr_2013_1_009743550_0_3.zip 14-Apr-2015 01:17:53 [climateprediction.net] Finished upload of hadam3p_anz_m8rr_2013_1_009743550_0_3.zip 14-Apr-2015 19:24:50 [climateprediction.net] Started upload of hadam3p_anz_m8rr_2013_1_009743550_0_4.zip 14-Apr-2015 19:27:25 [climateprediction.net] Finished upload of hadam3p_anz_m8rr_2013_1_009743550_0_4.zip 14-Apr-2015 23:57:57 [climateprediction.net] Started upload of hadam3p_anz_m85w_2013_1_009743028_0_4.zip 15-Apr-2015 00:00:31 [climateprediction.net] Finished upload of hadam3p_anz_m85w_2013_1_009743028_0_4.zip But then... 15-Apr-2015 23:04:22 [climateprediction.net] Started upload of hadam3p_anz_m8rr_2013_1_009743550_0_5.zip 15-Apr-2015 23:04:44 [climateprediction.net] Temporarily failed upload of hadam3p_anz_m8rr_2013_1_009743550_0_5.zip: connect() failed Make that 'again', rather than 'still'... Edit - I tried once more for luck. 16/04/2015 15:12:18 | climateprediction.net | Started upload of hadam3p_anz_m8rr_2013_1_009743550_0_5.zip 16/04/2015 15:17:26 | climateprediction.net | Finished upload of hadam3p_anz_m85w_2013_1_009743028_0_5.zip 16/04/2015 15:12:18 | climateprediction.net | Started upload of hadam3p_anz_m85w_2013_1_009743028_0_5.zip 16/04/2015 15:17:30 | climateprediction.net | Finished upload of hadam3p_anz_m8rr_2013_1_009743550_0_5.zip Seems to be back, for the time being. |
Send message Joined: 17 Jul 05 Posts: 7 Credit: 6,509,173 RAC: 854 |
I have an upload problem with my hadam3p_pnw model. BOINC says since a couple of hours that the file upload handler is missing: 04.05.2015 21:04:56 | climateprediction.net | Started upload of hadam3p_pnw_f9wo_2011_1_009818969_0_9.zip 04.05.2015 21:04:58 | climateprediction.net | Project file upload handler is missing 04.05.2015 21:04:58 | climateprediction.net | Backing off 00:03:52 on upload of hadam3p_pnw_f9wo_2011_1_009818969_0_9.zip According to the client_state.xml, the relevant server is at oregonstate.edu: <file> <name>hadam3p_pnw_f9wo_2011_1_009818969_0_9.zip</name> <nbytes>7823475.000000</nbytes> <max_nbytes>150000000.000000</max_nbytes> <md5_cksum>d0769fd202934f5ac57db916652e21a6</md5_cksum> <status>1</status> <upload_url>http://boinc1.coas.oregonstate.edu/cpdn_cgi_main/file_upload_handler</upload_url> <persistent_file_xfer> <num_retries>7</num_retries> <first_request_time>1430766295.722029</first_request_time> <next_request_time>1430791637.266587</next_request_time> <time_so_far>14.060966</time_so_far> <last_bytes_xferred>316.000000</last_bytes_xferred> <is_upload>1</is_upload> </persistent_file_xfer> </file> |
Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
It's possible that there's a problem with the server. But it's still the middle of the night, after the Early May bank holiday, in the UK, so nothing will get done for half a day or so yet. |
Send message Joined: 22 Feb 06 Posts: 490 Credit: 30,893,022 RAC: 13,587 |
Hi I've got a similar problem with some PNW tasks: 05/05/2015 06:25:04 | climateprediction.net | Started upload of hadam3p_pnw_e6g4_2011_1_009817881_0_8.zip 05/05/2015 06:25:04 | climateprediction.net | [http] [ID#269] Info: timeout on name lookup is not supported 05/05/2015 06:25:04 | climateprediction.net | [http] [ID#269] Info: Hostname was NOT found in DNS cache 05/05/2015 06:25:04 | climateprediction.net | [http] [ID#269] Info: Trying 128.193.64.193... 05/05/2015 06:25:04 | climateprediction.net | [http] [ID#270] Info: Found bundle for host boinc1.coas.oregonstate.edu: 0x2a83d90 05/05/2015 06:25:04 | climateprediction.net | [http] [ID#270] Info: timeout on name lookup is not supported 05/05/2015 06:25:04 | climateprediction.net | [http] [ID#270] Info: Hostname was found in DNS cache 05/05/2015 06:25:04 | climateprediction.net | [http] [ID#270] Info: Trying 128.193.64.193... 05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Info: Connected to boinc1.coas.oregonstate.edu (128.193.64.193) port 80 (#3265) 05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: POST /cpdn_cgi_main/file_upload_handler HTTP/1.1 05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: User-Agent: BOINC client (windows_x86_64 7.4.42) 05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Host: boinc1.coas.oregonstate.edu 05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Accept: */* 05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Accept-Encoding: deflate, gzip 05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Content-Type: application/x-www-form-urlencoded 05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Accept-Language: en_GB 05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: Content-Length: 295 05/05/2015 06:25:05 | climateprediction.net | [http] [ID#269] Sent header to server: |
Send message Joined: 31 Dec 07 Posts: 1152 Credit: 22,363,583 RAC: 5,022 |
I presently have 2 zip files from the new California drought WU�s stuck in my transfer tab. I don�t know if this is a problem with the tasks themselves, the servers that they report to or a hold over from the recent database server outage. 7/2/2015 12:58:16 PM | climateprediction.net | Started upload of hadam3p_pnw_piei_2013_1_009971595_0_1.zip 7/2/2015 12:58:38 PM | climateprediction.net | Temporarily failed upload of hadam3p_pnw_piei_2013_1_009971595_0_1.zip: transient HTTP error 7/2/2015 12:58:38 PM | climateprediction.net | Backing off 03:13:44 on upload of hadam3p_pnw_piei_2013_1_009971595_0_1.zip 7/2/2015 12:58:41 PM | | Project communication failed: attempting access to reference site 7/2/2015 12:58:42 PM | | Internet access OK - project servers may be temporarily down. |
Send message Joined: 1 Jan 07 Posts: 1061 Credit: 36,670,960 RAC: 12,887 |
All 19 zips (18 monthly interim uploads and the final restart dump) for these new PNW tasks are directed towards cpdn-upload2.oerc.ox.ac.uk (server 'aforgomon' at Oxford). I reported a reluctant one to the admins this morning, and was told that the server is running, but just very, very, busy. |
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