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Cannot Access Original Account Due to Forgotten Password.
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Questions and Answers : Getting started : Cannot Access Original Account Due to Forgotten Password.

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Tudorbug
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Joined: 17 Oct 09
Posts: 2
Credit: 1,270,592
RAC: 0
Message 51862 - Posted: 21 Apr 2015, 17:51:39 UTC

I"ve been running Climateprediction and on other task for several years on my computer. The hard drive crashed recently and now that I am recovered, I would like to get back to work on my original projects and retain the work hours or efforts that would be credited to my original sign in. Unfortunately, I cannot remember the password.

I can ask BOINC to send me an email that would enable me to gain access. However, and I've asked a number of times that this be done, no email from BOINC ever arrives in my email account.

In order to even ask this question, I had to sign up as a new user and I can continue but I hate to waste all of the hours originally credited to me.

Is there a way to get this enabling email sent to me?

Help! And Thank you!

Tudorbug

Profile Dave Jackson
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Joined: 15 May 09
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Message 51863 - Posted: 21 Apr 2015, 20:36:44 UTC - in response to Message 51862.

I must be missig something because when I click on your username, it shows you as having been a CPDN member since 2009. http://climateapps2.oerc.ox.ac.uk/cpdnboinc/show_user.php?userid=598098

If you click on the Your account link sixth down from the top in left hand menu you will find your account key which should give you full access to your CPDN account.

How things work with other projects, I don't know.

Les Bayliss
Volunteer moderator
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Message 51864 - Posted: 21 Apr 2015, 21:17:22 UTC

I agree with Dave. It does seem that you've been using this account for five and a half years.

As for "no email", have you changed email accounts since 2009?

And are you asking for the models/tasks/work-units that you were part way through when the computer crashed, to be resent to you?
Because if so, that's not going to happen. Your computer has had it's chance to run them, and now they'll be sent to a different computer somewhere.

Questions and Answers : Getting started : Cannot Access Original Account Due to Forgotten Password.


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