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cpdn-upload4 appears to have stalled

cpdn-upload4 appears to have stalled

Message boards : Number crunching : cpdn-upload4 appears to have stalled
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Message 52126 - Posted: 29 Jun 2015, 11:45:44 UTC

Server status green, but uploads to cpdn-upload4 are timing out from two independent locations, suggesting that the problem is at the server end:

Log follows:

29/06/2015 12:31:32 | climateprediction.net | [fxd] starting upload, upload_offset -1
29/06/2015 12:31:32 | climateprediction.net | [http] HTTP_OP::libcurl_exec(): ca-bundle '***********\ca-bundle.crt'
29/06/2015 12:31:32 | climateprediction.net | [http] HTTP_OP::libcurl_exec(): ca-bundle set
29/06/2015 12:31:32 | climateprediction.net | Started upload of hadam3p_anz_f71z_2013_1_009943910_0_9.zip
29/06/2015 12:31:32 | climateprediction.net | [file_xfer] URL: http://cpdn-upload4.oerc.ox.ac.uk/cgi-bin/file_upload_handler
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Info: timeout on name lookup is not supported
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Info: Hostname was NOT found in DNS cache
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Info: Trying 144.6.252.28...
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Info: Connected to cpdn-upload4.oerc.ox.ac.uk (144.6.252.28) port 80 (#15)
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Sent header to server: POST /cgi-bin/file_upload_handler HTTP/1.1
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Sent header to server: User-Agent: BOINC client (windows_x86_64 7.4.42)
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Sent header to server: Host: cpdn-upload4.oerc.ox.ac.uk
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Sent header to server: Accept: */*
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Sent header to server: Accept-Encoding: deflate, gzip
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Sent header to server: Content-Type: application/x-www-form-urlencoded
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Sent header to server: Accept-Language: en_GB
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Sent header to server: Content-Length: 294
29/06/2015 12:31:32 | climateprediction.net | [http] [ID#10] Sent header to server:
29/06/2015 12:36:38 | climateprediction.net | [http] [ID#10] Info: Operation too slow. Less than 10 bytes/sec transferred the last 300 seconds
29/06/2015 12:36:38 | climateprediction.net | [http] [ID#10] Info: Closing connection 15
29/06/2015 12:36:38 | climateprediction.net | [http] HTTP error: Timeout was reached
29/06/2015 12:36:39 | climateprediction.net | [file_xfer] http op done; retval -184 (transient HTTP error)
29/06/2015 12:36:39 | climateprediction.net | [file_xfer] file transfer status -184 (transient HTTP error)
29/06/2015 12:36:39 | climateprediction.net | Temporarily failed upload of hadam3p_anz_f71z_2013_1_009943910_0_9.zip: transient HTTP error
29/06/2015 12:36:39 | climateprediction.net | [file_xfer] project-wide xfer delay for 556.496475 sec
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Message 52129 - Posted: 29 Jun 2015, 13:51:54 UTC - in response to Message 52126.  

I also have this problem. I have 8 stalled zip files on 3 different machines. All are hadam3p_anz. Tell somebody in Hobart to kick the box.

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Profile Byron Leigh Hatch @ team Carl ...
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Message 52130 - Posted: 29 Jun 2015, 14:09:20 UTC

I also have this problem in Vancouver Canada :)


6/29/2015 7:02:13 AM | climateprediction.net | Started upload of hadam3p_anz_d0r6_2013_1_009940269_0_4.zip
6/29/2015 7:02:15 AM | | Project communication failed: attempting access to reference site
6/29/2015 7:02:16 AM | | Internet access OK - project servers may be temporarily down.
6/29/2015 7:02:48 AM | climateprediction.net | Temporarily failed upload of hadam3p_anz_d0r6_2013_1_009940269_0_4.zip: transient HTTP error
6/29/2015 7:02:48 AM | climateprediction.net | Backing off 01:53:03 on upload of hadam3p_anz_d0r6_2013_1_009940269_0_4.zip
6/29/2015 7:02:48 AM | climateprediction.net | Started upload of hadam3p_anz_n8bz_2007_1_009867387_2_7.zip
6/29/2015 7:02:49 AM | | Project communication failed: attempting access to reference site
6/29/2015 7:02:50 AM | | Internet access OK - project servers may be temporarily down.
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Andrew Sanchez
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Message 52132 - Posted: 29 Jun 2015, 18:08:22 UTC

Same problem here...

6/29/2015 2:05:52 PM | climateprediction.net | Started upload of hadam3p_anz_f741_2013_1_009943951_0_1.zip
6/29/2015 2:06:46 PM | climateprediction.net | Temporarily failed upload of hadam3p_anz_f741_2013_1_009943951_0_1.zip: transient HTTP error
6/29/2015 2:06:46 PM | climateprediction.net | Backing off 03:26:42 on upload of hadam3p_anz_f741_2013_1_009943951_0_1.zip
6/29/2015 2:06:48 PM | | Project communication failed: attempting access to reference site
6/29/2015 2:06:50 PM | | Internet access OK - project servers may be temporarily down.
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Message 52133 - Posted: 29 Jun 2015, 18:56:28 UTC


Me, too.

Staff at U.Oxford notified. However, normal workday is done in England, so there is a built-in delay. Another potential delay is time difference with staff in Australia. (Moderators have no mechanism for contact with remote operators except through Oxford.) With luck, folks "down under" have their own indicators and they are already working on the problem.
"We have met the enemy and he is us." -- Pogo
Greetings from coastal Washington state, the scenic US Pacific Northwest.
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Message 52136 - Posted: 29 Jun 2015, 21:33:40 UTC

Thanks. Unfortunately the problem doesn't reveal itself until you actually try to do a real transaction so we'll just have to wait for the news to filter through.

That said, it's probably disk space which there should be a monitor for. That's what usually does for the uploaders with this project anyway.
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Message 52138 - Posted: 30 Jun 2015, 4:05:18 UTC

Same problem here on 3 machines in 2 locations.
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Message 52144 - Posted: 30 Jun 2015, 17:28:11 UTC

Good news. My stalled zip files are uploading. They must finally be awake in Hobart.


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Message 52148 - Posted: 30 Jun 2015, 18:45:31 UTC

Mine went on their way at about 10AM BST (9 UTC), which I make to be 7PM in Hobart.
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Message 52150 - Posted: 30 Jun 2015, 18:57:05 UTC

My upload queues emptied overnight, too.

No feedback on the problem -- but that's less important than restored service, eh?
"We have met the enemy and he is us." -- Pogo
Greetings from coastal Washington state, the scenic US Pacific Northwest.
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