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anz upload failures

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Lockleys

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Message 52685 - Posted: 8 Oct 2015, 6:59:40 UTC

I have a whole stack of anz zip files which have failed to upload for several days now.
Examples from log file:

08/10/2015 02:25:04 | climateprediction.net | Started upload of hadam3p_anz_n6h9_2008_1_010105733_0_12.zip
08/10/2015 02:25:07 | climateprediction.net | [error] Error reported by file upload server: can't open log file '../log_host-144-6-252-28/file_upload_handler.log' (errno: 9)
08/10/2015 02:25:07 | climateprediction.net | Temporarily failed upload of hadam3p_anz_n6h9_2008_1_010105733_0_12.zip: transient upload error
08/10/2015 02:25:07 | climateprediction.net | Backing off 00:03:35 on upload of hadam3p_anz_n6h9_2008_1_010105733_0_12.zip
08/10/2015 02:28:59 | climateprediction.net | Started upload of hadam3p_anz_n6h9_2008_1_010105733_0_13.zip
08/10/2015 02:29:01 | climateprediction.net | [error] Error reported by file upload server: can't open log file '../log_host-144-6-252-28/file_upload_handler.log' (errno: 9)
08/10/2015 02:29:01 | climateprediction.net | Temporarily failed upload of hadam3p_anz_n6h9_2008_1_010105733_0_13.zip: transient upload error
08/10/2015 02:29:01 | climateprediction.net | Backing off 00:03:45 on upload of hadam3p_anz_n6h9_2008_1_010105733_0_13.zip
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Profile JIM

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Message 52686 - Posted: 8 Oct 2015, 15:18:59 UTC

I have the same problem.

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Dave Worrall

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Message 52688 - Posted: 8 Oct 2015, 17:27:46 UTC - in response to Message 52686.  

So do I.
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Profile astroWX
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Message 52689 - Posted: 8 Oct 2015, 18:43:18 UTC - in response to Message 52685.  

Staff advised. Thanks for the heads-up.

"We have met the enemy and he is us." -- Pogo
Greetings from coastal Washington state, the scenic US Pacific Northwest.
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Andrew Sanchez
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Message 52695 - Posted: 9 Oct 2015, 13:16:40 UTC

10/9/2015 9:12:38 AM | climateprediction.net | Started upload of hadam3p_anz_w00o_1987_1_010173700_0_2.zip
10/9/2015 9:12:41 AM | climateprediction.net | [error] Error reported by file upload server: can't open log file '../log_host-144-6-252-28/file_upload_handler.log' (errno: 9)
10/9/2015 9:12:41 AM | climateprediction.net | Temporarily failed upload of hadam3p_anz_w00o_1987_1_010173700_0_2.zip: transient upload error
10/9/2015 9:12:41 AM | climateprediction.net | Backing off 03:12:43 on upload of hadam3p_anz_w00o_1987_1_010173700_0_2.zip


I only have this one but it has been failing to upload for a couple days now.
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Profile JIM

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Message 52702 - Posted: 9 Oct 2015, 19:30:15 UTC

I am beginning to wonder how long the upload server is going be down. It has been about 36 hours since zip files stopped uploading and an email was sent to Hobart. No matter what time it was received there. they have had a whole working day to fix it. This would indicate that it is more serious than just a server that needs to be rebooted. Add to that that is a Friday and I don�t see the problem being fixed before Monday at the earliest.

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Profile JIM

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Message 52708 - Posted: 10 Oct 2015, 15:21:05 UTC

I was worng! They did get the server problem sorted out before the weekend hit. All my backed up zip files have cleared. Good Work.

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Les Bayliss
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Message 52709 - Posted: 10 Oct 2015, 18:46:55 UTC - in response to Message 52708.  

The "server" being used is part of a massive data storage facility in Hobart. There's probably a long line of emails to get to the centre people, but once there it would be acted upon with some speed.

There's a couple of items on their home page about the storage (And us!):
TPAC

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