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Questions and Answers : Macintosh : UK Met Office HadAM3P-HadRM3P Australia New Zealand v6.10

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Profile Iain Inglis
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Message 53324 - Posted: 25 Jan 2016, 17:02:23 UTC

After a reset on Mac, the replacement application doesn't seem to be available:

<core_client_version>7.6.22</core_client_version>
<![CDATA[
<message>
app_version download error: couldn't get input files:
<file_xfer_error>
<file_name>hadam3p_anz_6.10_i686-apple-darwin</file_name>
<error_code>-224 (permanent HTTP error)</error_code>
<error_message>permanent HTTP error</error_message>
</file_xfer_error>
<file_xfer_error>
<file_name>hadam3p_anz_se_6.10_i686-apple-darwin.zip</file_name>
<error_code>-224 (permanent HTTP error)</error_code>
<error_message>permanent HTTP error</error_message>
</file_xfer_error>
<file_xfer_error>
<file_name>hadam3p_anz_data_6.10_i686-apple-darwin.zip</file_name>
<error_code>-224 (permanent HTTP error)</error_code>
<error_message>permanent HTTP error</error_message>
</file_xfer_error>
<file_xfer_error>
<file_name>hadrm3p_anz_um_6.10_i686-apple-darwin.zip</file_name>
<error_code>-224 (permanent HTTP error)</error_code>
<error_message>permanent HTTP error</error_message>
</file_xfer_error>
<file_xfer_error>
<file_name>hadam3p_anz_graphics_6.10_i686-apple-darwin</file_name>
<error_code>-224 (permanent HTTP error)</error_code>
<error_message>permanent HTTP error</error_message>
</file_xfer_error>
<file_xfer_error>
<file_name>hadam3p_anz_um_6.10_i686-apple-darwin.zip</file_name>
<error_code>-224 (permanent HTTP error)</error_code>
<error_message>permanent HTTP error</error_message>
</file_xfer_error>

</message>
]]>


... the ancillary data all seems to come down fine.

Profile JIM
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Message 53325 - Posted: 25 Jan 2016, 19:31:36 UTC

Did you reboot the system after replacing the application.

Les Bayliss
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Message 53326 - Posted: 25 Jan 2016, 19:36:50 UTC - in response to Message 53324.

Hi Iain

I've just sent an email.
12 hour wait now. :(

Profile Iain Inglis
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Message 53330 - Posted: 25 Jan 2016, 23:17:58 UTC - in response to Message 53325.

[Jim wrote:]Did you reboot the system after replacing the application.
Yes: there were lots of Mac updates at the same time as the BOINC Manager upgrade, including some that triggered a reboot. Looking in Finder the ANZ application files are all there but 0 bytes long - as if the list of application parts had been obtained after the reset but not the application content itself.

It's my fault for forgetting whether the Mac still has a permissions problems on BOINC Manager updates, which the reset habit prevents. Pity I did the BM upgrade just as some new models appeared, grrrr ...

[Les wrote:]I've just sent an email.
12 hour wait now. :(
Thanks, Les.

IanC
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Message 53334 - Posted: 26 Jan 2016, 11:49:54 UTC

Am also seen attempted downloads throwing error (other just "Error" or "Error attempting download".

Short of disconnecting/ reconnecting can't see what else to try.
____________

Nigel Garvey
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Message 53355 - Posted: 28 Jan 2016, 12:04:17 UTC
Last modified: 28 Jan 2016, 12:08:38 UTC

This fault hasn't been fixed three days later but another batch of the tasks has just been released. Seems a trifle clueless to me.
____________
NG

Profile Dave Jackson
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Message 53356 - Posted: 28 Jan 2016, 13:02:08 UTC - in response to Message 53355.

Not sure under the current system of work coming from scientists around the world rather than from the Oxford Team where this needs to get fixed. Project will be aware of it from Les's email but if it needs fixing by the originating scientists before being re-issued it might take longer though my guess is that Oxford could remove the mac versions till it is fixed to save on their and our bandwidth?

Les Bayliss
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Message 53357 - Posted: 28 Jan 2016, 13:12:04 UTC

Sorry folks. My original email got lost among a flurry of other emails about a different problem with the same model type.

So 2nd email just now, and the "Mac" problem should now be fixed.

Nigel Garvey
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Message 53358 - Posted: 28 Jan 2016, 17:19:10 UTC - in response to Message 53357.

Profile Iain Inglis
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Message 53359 - Posted: 28 Jan 2016, 20:58:24 UTC

Ditto. Thank you to whomever ...

IanC
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Message 53360 - Posted: 29 Jan 2016, 13:45:13 UTC

Nice work Les. 4 new tasks cooking away.
____________

Questions and Answers : Macintosh : UK Met Office HadAM3P-HadRM3P Australia New Zealand v6.10


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