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Message boards : Number crunching : Credit Export

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Profile Bill F
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Joined: 17 Jan 09
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Credit: 532,173
RAC: 722
Message 57390 - Posted: 24 Nov 2017, 21:55:15 UTC

Project credit is being generated internally, but Credit values have not been exported since November 8th.

Can someone please investigate ?

Bill F
Dallas TX
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Profile Bill F
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Message 57444 - Posted: 6 Dec 2017, 23:42:38 UTC

As of the time of this posting BOINC STATS has not posted an update for this project.

The last BOINC STATS update was a "TEAM" update time stamped at
2017-11-06 18:21:41 UTC (29 days 23:02:56 old) so we are one month out as of today on external stats updates.

Hard to imagine that a project of this size and importance has only one or two people running things and in a position to "fix" issues that even rookie projects with less than a 1000 users can handle.

Thanks
Bill F
Dallas TX
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Profile Dave Jackson
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Message 57445 - Posted: 7 Dec 2017, 8:31:27 UTC - in response to Message 57444.

Hard to imagine that a project of this size and importance has only one or two people running things and in a position to "fix" issues that even rookie projects with less than a 1000 users can handle.



I don't know how many are running things. I could probably name about five off the top of my head. I don't know what the priorities are for the project but I know I would put resolving the problem that causes many Linux tasks to crash ahead of credit export or even just credit being allocated. - I can't earn credit if there aren't any tasks for my computers. Sarah and others at the project are aware of this problem and I am sure they will be looking at it as soon as other work allows.

Profile JIM
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Message 57446 - Posted: 7 Dec 2017, 14:06:45 UTC - in response to Message 57445.

The problem is that they don’t “need” the Linux and Mac user. They have enough Windows machines to crunch all the WU’s that they generate in a relatively timely fashion, so fixing the Linux and Mac bugs are given a very low priority. With such a low priority they are always getting pushed back while they fix the crisis of the week. The same applies to the credit script.
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Profile Dave Jackson
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Message 57447 - Posted: 7 Dec 2017, 14:54:07 UTC - in response to Message 57446.

Yep, enough users who aren't too bothered about credits. Though I suspect the credit export is a trivial problem that should only take minutes to sort out. The credit script I am not so sure about.


With regards to the linux and Mac bugs, they haven't as yet managed to work out exactly what the problem is. Fixing I suspect will be trivial once they have identified the problem.

Ba
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Message 57456 - Posted: 10 Dec 2017, 10:47:29 UTC

We could do with a credit export before the end of December as some of us are running in formula boinc and it will make quite a difference to the results.

Profile Dave Jackson
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Message 57457 - Posted: 10 Dec 2017, 12:47:52 UTC - in response to Message 57456.

Another email sent.

I don't know if those who were going to look did and couldn't fix it or if they haven't had a chance to look yet.

Dave

Profile Dave Jackson
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Message 57460 - Posted: 11 Dec 2017, 9:20:59 UTC - in response to Message 57457.

Sarah will be asking Mamun if he has had a chance to look at it yet today.

Profile Dave Jackson
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Message 57463 - Posted: 11 Dec 2017, 14:36:43 UTC - in response to Message 57460.

Mamun and I have just taken a look at this. We hope that on the next run (7pm-ish UK today) that this will be resolved, but please let us know if that is not the case!


Can someone who looks at their stats on external sites let me know tomorrow morning whether anything has changed please?

Thanks.

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