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Message boards : Number crunching : Stuck upload issue

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boinc127
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Message 57400 - Posted: 27 Nov 2017, 4:03:13 UTC
Last modified: 27 Nov 2017, 4:06:52 UTC

I've got a stuck upload issue. I have been trying for almost a week to upload the last 2 "trickles?" of a workunit and the final zip file, but all three refuse to upload. The workunit is here https://www.cpdn.org/cpdnboinc/result.php?resultid=20166404. The most recent attempt to upload shows:

11.26.2017 21.59.39 | climateprediction.net | Started upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_9.zip
11.26.2017 21.59.39 | climateprediction.net | Started upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_10.zip
11.26.2017 22.00.01 | climateprediction.net | Temporarily failed upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_9.zip: connect() failed
11.26.2017 22.00.01 | climateprediction.net | Backing off 03:26:17 on upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_9.zip
11.26.2017 22.00.01 | climateprediction.net | Temporarily failed upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_10.zip: connect() failed
11.26.2017 22.00.01 | climateprediction.net | Backing off 04:44:45 on upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_10.zip
11.26.2017 22.00.01 | climateprediction.net | Started upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_out.zip
11.26.2017 22.00.01 | | Project communication failed: attempting access to reference site
11.26.2017 22.00.03 | | Internet access OK - project servers may be temporarily down.
11.26.2017 22.00.22 | climateprediction.net | Temporarily failed upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_out.zip: connect() failed
11.26.2017 22.00.22 | climateprediction.net | Backing off 03:50:21 on upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_out.zip
11.26.2017 22.00.23 | | Project communication failed: attempting access to reference site
11.26.2017 22.00.24 | | Internet access OK - project servers may be temporarily down.


I'm not sure what the issue is. The server status shows all green. Does anyone have any thoughts on the issue? Thanks in advance.

Profile geophi
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Message 57401 - Posted: 27 Nov 2017, 7:52:33 UTC - in response to Message 57400.

It's possible the server it is being sent to is located somewhere other than oxford. The Server Status page doesn't have status for those servers. If you are running a recent version of boinc, there is an Event Log Option under the Options menu of boinc manager that is called file_xfer_debug. If you select that, debug messages will give you the server name the next time it tries to upload the files. If you answer back here with that upload server name, we can have someone check what is going on.

MossyRock
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Message 57405 - Posted: 27 Nov 2017, 13:31:36 UTC - in response to Message 57400.
Last modified: 27 Nov 2017, 13:39:05 UTC

I had the exact same problem with this same type of model.

See my recent thread here: https://www.cpdn.org/cpdnboinc/forum_thread.php?id=8516

You can wait for the server-end problem to be resolved at which time your files will upload, or you can abort the model showing as uploading in BM, then abort the transfers.

After waiting for days I decided to clean things up and do the aborts. If you report the server name that is having the problem perhaps the third party will fix it so your uploads will complete.

Dave Roberts
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Message 57406 - Posted: 27 Nov 2017, 17:46:09 UTC

I had a similar problem a couple of months ago. Everything uploaded after about 8 days.
Very frustrating when one doesn't know where the problem lies.

boinc127
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Message 57407 - Posted: 27 Nov 2017, 18:11:13 UTC

Here is the diagnostic information. It appears the upload server URL is: http://upload3.cpdn.org/cgi-bin/file_upload_handler

11.27.2017 12.06.59 | climateprediction.net | [fxd] starting upload, upload_offset -1
11.27.2017 12.06.59 | climateprediction.net | Started upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_9.zip
11.27.2017 12.06.59 | climateprediction.net | [file_xfer] URL: http://upload3.cpdn.org/cgi-bin/file_upload_handler
11.27.2017 12.06.59 | climateprediction.net | [fxd] starting upload, upload_offset -1
11.27.2017 12.06.59 | climateprediction.net | Started upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_10.zip
11.27.2017 12.06.59 | climateprediction.net | [file_xfer] URL: http://upload3.cpdn.org/cgi-bin/file_upload_handler
11.27.2017 12.07.21 | climateprediction.net | [file_xfer] http op done; retval -107 (connect() failed)
11.27.2017 12.07.21 | climateprediction.net | [file_xfer] http op done; retval -107 (connect() failed)
11.27.2017 12.07.21 | climateprediction.net | [file_xfer] file transfer status -107 (connect() failed)
11.27.2017 12.07.21 | climateprediction.net | Temporarily failed upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_9.zip: connect() failed
11.27.2017 12.07.21 | climateprediction.net | Backing off 05:59:18 on upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_9.zip
11.27.2017 12.07.21 | climateprediction.net | [file_xfer] file transfer status -107 (connect() failed)
11.27.2017 12.07.21 | climateprediction.net | Temporarily failed upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_10.zip: connect() failed
11.27.2017 12.07.21 | climateprediction.net | Backing off 04:10:13 on upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_10.zip
11.27.2017 12.07.21 | climateprediction.net | [fxd] starting upload, upload_offset -1
11.27.2017 12.07.21 | climateprediction.net | Started upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_out.zip
11.27.2017 12.07.21 | climateprediction.net | [file_xfer] URL: http://upload3.cpdn.org/cgi-bin/file_upload_handler
11.27.2017 12.07.22 | | Project communication failed: attempting access to reference site
11.27.2017 12.07.24 | | Internet access OK - project servers may be temporarily down.
11.27.2017 12.07.43 | | Project communication failed: attempting access to reference site
11.27.2017 12.07.43 | climateprediction.net | [file_xfer] http op done; retval -107 (connect() failed)
11.27.2017 12.07.43 | climateprediction.net | [file_xfer] file transfer status -107 (connect() failed)
11.27.2017 12.07.43 | climateprediction.net | Temporarily failed upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_out.zip: connect() failed
11.27.2017 12.07.43 | climateprediction.net | [file_xfer] project-wide xfer delay for 592.225105 sec
11.27.2017 12.07.43 | climateprediction.net | Backing off 03:47:33 on upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_out.zip
11.27.2017 12.07.44 | | Internet access OK - project servers may be temporarily down.

boinc127
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Message 57421 - Posted: 1 Dec 2017, 16:40:08 UTC

Please disregard this or thank you for fixing the upload issue. It finally uploaded last night.

Harri Liljeroos
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Message 57426 - Posted: 3 Dec 2017, 12:01:10 UTC

Upload errors also on eas50 tasks for me:

39927 climateprediction.net 03-12-2017 12:00 Started upload of wah2_eas50_a23q_201212_12_686_011361874_1_r1920095199_1.zip 39928 03-12-2017 12:00 Project communication failed: attempting access to reference site 39929 climateprediction.net 03-12-2017 12:00 Temporarily failed upload of wah2_eas50_a23q_201212_12_686_011361874_1_r1920095199_1.zip: connect() failed 39930 climateprediction.net 03-12-2017 12:00 Backing off 03:41:37 on upload of wah2_eas50_a23q_201212_12_686_011361874_1_r1920095199_1.zip 39931 03-12-2017 12:00 Internet access OK - project servers may be temporarily down.


Four zips pending, trickles have went through.
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Message boards : Number crunching : Stuck upload issue


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